FAQ
General Questions
When will the next batch drop?
Batches are to order on an ongoing basis. Delivery dates are limited. Join the email list for limited-edition collabs and drops.
I don't live in Phoenix, do you ship?
No. We're focused on local delivery and nailing Phoenix. Once we have, we'll expand to new cities. Join our email list to be notified when we reach your area.
Burrito Facts
What ingredients are in the burritos?
Pinto beans, tortilla (spelt flour, water, pork fat, vegetable oil [canola oil, palm oil], milk, sugar, salt), cheese (Monterey Jack, cheddar, mozzarella, asadero [milk, cheese cultures, salt, enzymes]), broth (water, chicken bones, onions, carrots, celery, garlic, habanero peppers, oregano, salt, black pepper, olive oil), hot sauce (water, tomato, chile de arbol, chiltepin, white vinegar, salt, sugar).
Nutrition facts coming soon.
Are the burritos vegetarian/gluten free?
The answerNo. Our burritos are not vegetarian or gluten-free. Our mission is to make the world's most delicious burritos.
What are the nutrition facts?
Coming soon.
How spicy are the burritos?
We'd say it's a just a little kick (2 out of 5), but opinions vary.
Cooking/Storing
How do I store my burritos?
Keep frozen up to 60 days or refrigerated up to 4 days.
How do I cook my burritos?
- Thaw in fridge overnight or using defrost microwave setting (5-10 min.)
- Make crispy on stove (med-high heat with butter, ~ 2 min. per side), in oven (375 for 10-12 min.) or air fryer (375 for 8-10 min.)
Hangry method: remove from freezer, remove the wrap, and microwave on high for ~3 min.
Delivery & Orders
I won't be home on the delivery date. What should I do?
Contact support@badhambres.com ASAP.
Burritos arrived thawed?
Orders are packed in insulated packaging with ice packs, but burritos may thaw in transit thanks to Phoenix's extreme heat.
Burritos are perfectly safe to eat as long as they are cool to the touch. Just pop them straight in the freezer or refrigerator.
If you have an questions about food safety or condition of your burritos, email us at support@badhambres.com.
Returns and refunds?
If you aren’t completely satisfied with your order, send us an email support@badhambres.com within 30 days of receiving your order and we’ll happily refund your order within 3 business days.